Kx8 bike's Privacy Policy — Our commitment to keeping your data safe

Kx8 bike collects certain information to create your account and deliver our services. We only gather what is strictly necessary. Details are outlined below:

When you contact us via support chat or email, those conversations are also stored to help us serve you better in the future. This information is kept strictly confidential and used for internal purposes only.

Kx8 bike uses collected data exclusively for specific, defined purposes. Our data usage policy is fully transparent:

• Used for account creation, management, and verification.
• Used to process deposit, withdrawal, and betting transactions.
• Used to detect and prevent fraud, money laundering, and other illegal activities.
• Used to send important account updates, transaction confirmations, and security alerts.
• Used to personalize betting recommendations and offers based on your preferences.
• Used in analytics to improve platform services and the overall user experience.
• Relevant data is used to meet legal and regulatory compliance obligations.

Kx8 bike will never use your information for any purpose not outlined in this Privacy Policy. If we need to use your data for a new purpose, you will be informed in advance and your consent will be obtained where required.

Kx8 bike does not disclose or sell your personal information to third parties. However, limited data may be shared in the following specific circumstances:

• Payment Processors: Only the information necessary to process transactions is shared with mobile banking partners such as bKash, Nagad, and Rocket.
• KYC Services: Certain information is shared with our approved KYC provider solely for identity verification purposes.
• Legal Authorities: Information may be disclosed to relevant authorities in compliance with court orders or legal obligations.
• Fraud Prevention: Sharing information on suspicious transactions with Anti-Money Laundering (AML) authorities is a legal requirement.
• Group Companies: Limited data may be shared with kx8 bike's affiliated entities, all of whom are bound by the same privacy policy.

Kx8 bike uses cookies and similar technologies on its website to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: Required to maintain login sessions and run core platform functions. These cannot be disabled.
• Performance Cookies: Used to analyze website loading speed and performance. This data is collected anonymously.
• Functionality Cookies: Used to remember your language preference, login details, and other settings.
• Analytics Cookies: Used to understand how users interact with the platform, helping us improve our services.

You can disable non-essential cookies through your browser settings, though some platform features may not function properly as a result. The kx8 bike mobile app uses device-based identifiers as an alternative to cookies.

Every kx8 bike user has the following rights over their personal data:

• Right to Know: You can request to know what information we hold about you at any time.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request that your data be deleted (legal limitations may apply).
• Right to Restrict Processing: You can request that your data be restricted from use for specific purposes.
• Right to Portability: You can request a copy of your information in a readable format.
• Right to Object: You may object to marketing communications and certain types of data processing.

Kx8 bike does not retain your data longer than necessary. Retention periods are determined based on the type of data:

• Account Information: Retained for the duration your account is active and for up to 5 years after closure.
• Transaction Records: Retained for a minimum of 7 years as required by law.
• KYC Documents: Retained for up to 5 years after account closure for regulatory compliance.
• Support Conversations: Retained for up to 2 years after issue resolution.
• Marketing Preferences: Retained until you opt out.

Once the designated retention period ends, data is securely deleted or anonymized so that you can no longer be identified.

Kx8 bike protects your data using industry-leading security measures, including:

• 256-bit SSL/TLS encryption is applied to all data transmissions.
• Passwords are stored using bcrypt hashing and are never kept in plain readable form.
• Two-factor authentication (2FA) is available for added account security.
• Regular security audits and penetration testing are conducted.
• An automated alert system is in place to flag unusual login attempts or transactions.
• Server access is strictly controlled and limited to authorized personnel only.

Kx8 bike strictly prohibits anyone under the age of 18 from registering or placing bets. We have specific policies in place to protect minors:

• Date of birth verification is mandatory at registration, and users under 18 are not permitted to create an account.
• Government-issued ID verification is carried out during the KYC process to confirm age.
• If we become aware of or suspect that any account belongs to a minor, it will be suspended immediately.
• Any data accidentally collected from a minor will be deleted immediately upon discovery.

If you believe a minor is accessing kx8 bike using your identity or device, please support@kx8bike.appto let us know.

Kx8 bike reserves the right to update this Privacy Policy as needed. If significant changes are made, we will notify you through the following channels:

• A notification will be sent to your registered email address or mobile number.
• A notification will be displayed upon logging in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

For any questions, requests, or complaints regarding this Privacy Policy, please reach out to our dedicated Data Protection team:

Kx8 bike believes your privacy is a fundamental right. We operate with full transparency and are committed to handling your information responsibly. This Privacy Policy was last updated in January 2026.